Opening Hours
Mon - Sat 9.00 - 19.00

General Questions

Have questions about our pet care services? Find answers to commonly asked questions below.

We offer comprehensive pet care services including professional grooming, daycare for socialization and play, boarding facilities for overnight stays, and veterinary services to keep your pets healthy and happy. All our services are provided by certified professionals who genuinely love animals.

You can easily book an appointment online through our website or contact us directly via WhatsApp at the number provided. We recommend booking in advance to ensure your preferred time slot is available, especially during weekends and holidays.

Yes, all our staff are certified pet care professionals with extensive training and experience. Our team includes licensed veterinarians, certified groomers, and trained pet care specialists who are passionate about providing the best care for your beloved pets.

We are open Monday through Saturday from 9:00 AM to 6:00 PM. We are closed on Sundays to give our staff time to rest and spend time with their own families. For emergency veterinary services, please contact our emergency hotline available 24/7.

Other Questions

Have questions about our pet care services? Find answers to commonly asked questions below.

Please bring your pet's regular food to maintain their diet consistency, any medications they require with clear instructions, and a favorite toy or blanket to help them feel comfortable. We provide bedding, bowls, and all other necessities during their stay.

Yes, we offer convenient pet pick-up and drop-off services within our service area. This service is perfect for busy pet owners who need help transporting their pets to our facility. Contact us to check if your location is covered and to schedule a pick-up.

We require all pets to have up-to-date rabies vaccination and core vaccinations appropriate for their species. This includes DHPP for dogs and FVRCP for cats. Please bring proof of vaccination when you visit. These requirements help us maintain a safe and healthy environment for all pets in our care.

You can reach our customer support team via WhatsApp for quick responses, call us during business hours at the numbers listed on our website, or send us an email. We strive to respond to all inquiries within 24 hours. For urgent matters, WhatsApp or phone is recommended.